1. Application & qualifications
Every caregiver starts with a formal application and a review of experience and qualifications.
Our People
How we screen our caregivers
The person who walks through your door matters more than anything else. That's why choosing a caregiver is the most careful thing we do.
Screening protects the people you love. A thorough, consistent process helps ensure caregivers are not only qualified, but genuinely kind, reliable, and right for in-home companion care. Here is how a strong screening process works — and what Haven Grove does at each step.
2. In-person interview
Skills matter, but so does heart. Interviews assess character, communication, empathy, and fit for companion care.
3. Background checks
Background screening is essential for in-home care — see our background checks page for how we approach it.
4. Reference & history verification
References and work history help confirm a caregiver's reliability and track record.
5. Onboarding & training
Selected caregivers are prepared before they begin. See our hiring process and training process.
Screening is only the beginning of trust — matching, supervision, and communication carry it forward. Learn more in our Trust Center.